Shipping Policy

Thank you for shopping at Makro Wisp. All orders from Makro Wisp are subject to our shipping policy, outlined below. If you have any questions about our shipping practices, please contact our dedicated support team at Info@makrowisp.com.

Where We Ship

Makro Wisp is pleased to provide domestic and international shipping options. Please [click here] for more information about international shipping.

Makro Wisp offers shipping to all 50 United States (including Alaska and Hawaii).

All orders must be shipped to a valid, physical address. We do not support shipping to P.O. Boxes at this time.

Processing

We process orders during our normal business hours.

Unless otherwise stated, please allow 1 to 3 business days for us to process your order. Orders received before 3PM EST are usually shipped on the same day.

We make every effort to fulfill orders as quickly as possible, but sometimes life throws us a curveball. (Ahem, Covid-19.) If we are experiencing longer than usual processing times, we will notify you either on our site or by email.

Shipping Rates & Timing

Makro Wisp has multiple shipping rates, depending on either the product or the shipping method chosen. The shipping charge will be calculated and displayed during checkout. An estimate of the time it takes to deliver your order will be provided on our website. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.

Shipping Promotions

We love to celebrate events and reward customers with occasional shipping promotions. This may include free or discounted shipping on your order.
If you wish for your order to arrive sooner than the estimate provided by our free or discounted shipping option, you may be able to choose a faster method for the listed fee.

Please be aware that discounts on shipping or offers of free shipping are often temporary or conditional and may or may not apply to returns and exchanges. Please see our Return Policy for further information, or contact us at Info@makrowisp.com.
Specific Promotions

Tracking Your Order

When your order has shipped, we will send you an email with tracking info so you can check in on the delivery of your order. If you don’t receive this email in a timely fashion, please reach out to us at Info@makrowisp.com.

Lost, Stolen, or Damaged Orders

Makro Wisp is not responsible for any lost, stolen, damaged, delayed, or returned packages or package contents; this includes any lost shipping costs.

How to Contact Us

If you have any questions or concerns regarding your order or the shipping options available, please contact us at Info@makrowisp.com.